HIPAA Notice of Privacy Practices

Our Commitment to Your Privacy

Best Self Therapy is committed to protecting the privacy of your health information. This Notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

Who We Are

Best Self Therapy is a virtual mental health practice licensed to provide therapy services in Texas, Idaho, and Florida. All clinicians are licensed in the state(s) where they provide services and are bound by applicable state and federal privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

How We May Use or Disclose Your Health Information

We may use or share your health information for the following purposes without your written authorization:

• Treatment: To provide, coordinate, or manage your mental health care and related services.
• Payment: To bill and collect payment for services provided, including communication with your insurance company.
• Health Care Operations: For activities necessary to operate our practice, such as quality improvement, compliance, and training.
• As Required by Law: When required by federal, state, or local law, including reporting obligations related to abuse, neglect, or imminent safety concerns.
• Public Health Activities: To report certain health information to public health authorities as required by law.
• Serious Threats: If necessary to prevent or lessen a serious and imminent threat to your health or safety, or the health or safety of another person.

Uses and Disclosures That Require Your Authorization

We will obtain your written authorization before using or disclosing your health information for purposes not described above, including most disclosures of psychotherapy notes, marketing purposes, and the sale of your health information. You may revoke your authorization in writing at any time.

Your Rights Regarding Your Health Information

• Right to Access: You have the right to inspect and obtain a copy of your health information held by our practice.
• Right to Amend: You may request an amendment to your health information if you believe it is incorrect or incomplete.
• Right to an Accounting of Disclosures: You may request a list of certain disclosures of your health information we have made.
• Right to Request Restrictions: You may request restrictions on how we use or disclose your health information for treatment, payment, or operations.
• Right to Confidential Communications: You may request that we communicate with you in a specific way or at a specific location.
• Right to a Copy of This Notice: You may request a paper copy of this notice at any time.
• Right to File a Complaint: You have the right to file a complaint with our practice or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

Security of Your Information

We use HIPAA-compliant, encrypted video conferencing and electronic health record systems. All telehealth sessions are conducted over secure, end-to-end encrypted platforms. We do not record sessions without your explicit written consent.

Contact Us

To exercise any of your rights, request a copy of this notice, or file a complaint, please contact us:

Filing a Complaint with HHS

You may also file a complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights:

Changes to This Notice

We reserve the right to change this notice and to make the revised notice effective for health information we already have as well as any information we receive in the future. We will post any revised notice on our website.